State Farm® Insurance Agent Zack Pacleb

"We recently switched insurance companies to State Farm because of their awesome policies and rates. Li’i was our agent and she was so helpful, thorough, responsive, and quick! We are so grateful for her assistance and knowledge. Wish we reached out to her sooner!"

"Very patient for this 70 year old that is challenged with any computer related. Found me the lowest cost policy, and autopay set up."

"We ended up getting dropped from our previous home owners insurance carrier due to the Maui fires with little notice from our first agent at a different company which left us briefly without home owners insurance. Scrambling, I was able to contact Thomas who was incredibly helpful with getting us set up with a new policy that same day. Great communication and service from Thomas and State Farm. Was so happy with the service from them, ended up cancelling my previous car insurance and bundling it with my home owners insurance with State Farm"

"Great customer service! Conveniently located in the heart of Hilo, which I enjoy! Easy access to any help needed, whether you need your insurance cards printed, policy changes, and insurance payments. Staff members are friendly, helpful, and knowledgeable in their work."

"I can't sing the praises of this office and our agent Li'i enough! They are so helpful, communicative, friendly and knowledgeable! Li'i is the absolute best insurance agent we have ever had for our business and personal for that matter! Your care and hard work never goes unnoticed we are sooo appreciative of you! Having amazing professionals in our court for businesses is so crucial. Thank you so much for always going above and beyond Li'i! State Farm is lucky to have you on their team."

"Zack and his team have been extremely helpful and approachable. I highly recommend them to all my relatives and friends for every kind of insurance"

"Mahalo plenty to Mr. Zack Pacleb and his team. I'm always impressed with Zack and his team. Any team member that helps me always demonstrates their superb customer skills with the Aloha Spirit."

"Zack Pacleb is awesome. My homeowner's insurance was denied renewal. Zack immediately provided me with a quote and he was able to insure my home. I've been with State Farm for over 20 years and I've never had a problem with filling claims on my auto policy. Looking forward to another 20+ years with State Farm!"

"Miya has been so helpful with getting quotes for my new car and helping set up my safe driver tracking. She is patient and kind and I highly recommended her for your insurance needs. Mahalo!"

"Awesome service today! Miya went above and beyond to get our imported vehicles insured. Top notch customer service! Thank you!"

"I love having an office with a friendly and knowledgeable staff that I can contact with questions about my policy. I was assisted by Monika, she was very helpful, professional and able to get a quote quickly and at a great rate."

"Zach and his Team have been SUPER easy to work with and very friendly! Would definitely recommend to all my family and friends!"

"Miya has been AWESOME❣️ She followed up with me as promised with all the details regarding quote😊🌺"

"I had a great experience switching over to state farm. Marie has been super helpful and friendly throughout the whole experience."

"Well my experience to this place is very excellent and I would recommend my family and friends to go with State Farm and ask for an agent name Marie Kaahu. She’s an excellent agent. Thanks Marie !!!"

"Lii has been the most helpful person with my claim she went above and beyond to help me sort things out !! I'm so glad I went with State farm now.. They have a customer for life for all the help and how nice they have been !!! A+++ You guys are the best !!!"

"Very nice experience getting new car insurance. Miya patiently explained everything so well. Thank you!"

"Keaulii was kind and efficient while helping us navigate after a bad car accident. She helped us contact tow company. She answered our questions and responded in a timely manner. Keaulii was very respectful to myself and my daughter. I’m proud to say that she is my State Farm agent and new found friend!"

"Friendly, personable, easy to work with and speak to, knowledgeable in the industry to help clients suited for their particular needs!"

"Marie was extremely helpful and knowledgeable on the phone- thank you for working with me and helping me with my homeowner and car insurance needs."

"Zach and his team were fantastic and super welcoming! Highly recommend them for insurance :))"

"My experience with Miya was top tier, such a great team at this office!"

"Miya Nguyen was very informative and personable! She truly cares about her customers and I 10/10 recommend!"

"Miya has great customer service! She is amazing at what she does and always so informative. Miya cares for all of her clients."

"zack and his team are very dedicated. I have referred friends and family to his office. State Farm is a stable company. And super huge shout out to Miya for helping me and my family !"