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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Thelma Hinez

April 26, 2023

5  out of  5 rating by Thelma Hinez
"Well my experience to this place is very excellent and I would recommend my family and friends to go with State Farm and ask for an agent name Marie Kaahu. She’s an excellent agent. Thanks Marie !!!"

Anthony Trotter

April 26, 2023

5  out of  5 rating by Anthony Trotter
"Lii has been the most helpful person with my claim she went above and beyond to help me sort things out !! I'm so glad I went with State farm now.. They have a customer for life for all the help and how nice they have been !!! A+++ You guys are the best !!!"


April 24, 2023

5  out of  5 rating by Milli CARES
"Very nice experience getting new car insurance. Miya patiently explained everything so well. Thank you!"


April 22, 2023

5  out of  5 rating by esy1964
"I recently had to make changes to my policy and worked with Marie at State Farm. Marie is a good person to work with because she is very sharp, has a good attitude, and is very responsive. She does her homework and she always calls back whenever you need help. Mahalos Marie!"

Vita Toci

April 20, 2023

5  out of  5 rating by Vita Toci
"Keaulii was kind and efficient while helping us navigate after a bad car accident. She helped us contact tow company. She answered our questions and responded in a timely manner. Keaulii was very respectful to myself and my daughter. I’m proud to say that she is my State Farm agent and new found friend!"

Eileen Lee

April 19, 2023

5  out of  5 rating by Eileen Lee
"Friendly, personable, easy to work with and speak to, knowledgeable in the industry to help clients suited for their particular needs!"

chris shatto

April 18, 2023

5  out of  5 rating by chris shatto
"Marie was extremely helpful and knowledgeable on the phone- thank you for working with me and helping me with my homeowner and car insurance needs."

Kaanoi KG

April 15, 2023

5  out of  5 rating by Kaanoi KG
"Keaulii made it really easy to help save me money by insuring my autos with my home. Talking with her was like talking to someone I knew for a decade. Great customer service and always listening to what is important to me and making sure I have the best coverage to protect me, my home and my cars."

Kassie Mathewson

April 14, 2023

5  out of  5 rating by Kassie Mathewson
"Zach and his team were fantastic and super welcoming! Highly recommend them for insurance :))"

Jayden Fobbs

April 14, 2023

5  out of  5 rating by Jayden Fobbs
"My experience with Miya was top tier, such a great team at this office!"

Amber Fairchild

April 14, 2023

5  out of  5 rating by Amber Fairchild
"Miya Nguyen was very informative and personable! She truly cares about her customers and I 10/10 recommend!"

Alyssa Soares

April 14, 2023

5  out of  5 rating by Alyssa Soares
"Miya has great customer service! She is amazing at what she does and always so informative. Miya cares for all of her clients."

David Gonzalez-velasco

April 14, 2023

5  out of  5 rating by David Gonzalez-velasco
"zack and his team are very dedicated. I have referred friends and family to his office. State Farm is a stable company. And super huge shout out to Miya for helping me and my family !"

Keanu Butcher-nguyen

April 14, 2023

5  out of  5 rating by Keanu Butcher-nguyen
"Miya Nguyen is smart sweet and knows how to treat a costumer! Thank you Miya for all the help! Mahalo🤙"

Kalealani Butcher-Nguyen

April 14, 2023

5  out of  5 rating by Kalealani Butcher-Nguyen
"miya saved me lots of money and if a very genuine worker and cares about me and saving money🙏"

Kenna Yakimchick

April 14, 2023

5  out of  5 rating by Kenna Yakimchick
"Zack and Miya were absolutely wonderful! Thank you so much for your help."

Daelen Decoito

April 14, 2023

5  out of  5 rating by Daelen Decoito
"Professional, efficient and responsive! Thank you!! 🤙🏽 Miya Nguyen is da bestest!!"

Tania Ramos

April 14, 2023

5  out of  5 rating by Tania Ramos
"Zack and his employees provide exceptional service!! Miya Nguyen always has a smile on her face while providing professional customer service!!"

c m

April 12, 2023

5  out of  5 rating by c m
"Excellent Customer Service, Keaulii has shown tremendous skill in the Insurance industry. As State Farm, Consultant/CSR, she has demonstrated, knowledge, communication, and customer care. Most important, "knowing that things will get done on a timely manner". Again, many thanks and likes to Keaulii. Keep up the good work! An Asset to the Team!"

Pohai Montague-Mullins

April 11, 2023

5  out of  5 rating by Pohai Montague-Mullins
"Keauliʻi was professional, courteous and extremely helpful in preparing our documents expediently."


April 6, 2023

5  out of  5 rating by RYAN ARAI
"Marie was simply wonderful! Her expertise and personality goes a long way! People like that are a rare treasure… I also know Zack and he is very proactive in making sure I got the best service and rates. I highly recommend him for your insurance needs."

Shannon Pua

April 5, 2023

5  out of  5 rating by Shannon Pua
"Keaulii Kaapana from State Farm Agency in Hilo was very kind and helpful towards getting me insured with the best possible rate for my motorcycle insurance! Zack and his crew worked everything out for me on my busy schedule. I recommend, 10/10 services!"

Jamie Spencer

March 17, 2023

5  out of  5 rating by Jamie Spencer
"My experience with Marie was amazing, fun too! She shared a lot of information on my homeowners insurance and auto insurance. Excellent phone etiquette and personality. Check her out! She’ll save you money too!👍🏽 Aloha, Jamie."

Raimie Correa

February 20, 2023

5  out of  5 rating by Raimie Correa
"Highly Recommended! Zachary and his staff provided me with excellent service. Always willing to take the time to listen to your questions and concerns. They go the extra mile to make sure you understand your policy."

Kemomi Kaapana

February 13, 2023

5  out of  5 rating by Kemomi Kaapana
"Excellent customer service and very helpful. Knew exactly what I needed to fit my car insurance needs. Prices are affordable and all around satisfied🤙🏻"